Stage 02 of The Resilience System

The CLEAR Diagnostic

Five dimensions. One precise diagnosis. Every score automatically prescribes the right action.

What Is CLEAR?

Five dimensions. One precision diagnosis.

CLEAR is our proprietary framework that translates assessment data into a precise diagnosis of where your systems are creating burnout risk. Each dimension is scored, ranked, and tied to a specific intervention.

C

Culture

Psychological safety, trust, and speak-up behaviour across teams.

L

Leadership

Manager effectiveness, perception gaps, and leadership behaviours that create or relieve risk.

E

Enablement

Resources, support, decision authority, and role clarity.

A

Awareness

Burnout recognition, nervous system literacy, and early warning systems.

R

Recovery

Sustainable workload, recovery time, and work design that respects human capacity.

Why Five Dimensions?

Each dimension maps to a Safe Work Australia psychosocial hazard category.

The 2024 Australian Model Code of Practice on Managing Psychosocial Hazards identifies 17 hazards employers must manage. Most cluster into five underlying systems where burnout is created or prevented. CLEAR maps directly to these clusters.

  • C
    Culture: support, civility and respect, recognition and reward, organisational justice
  • L
    Leadership: poor support, role conflict, role ambiguity
  • E
    Enablement: low job control, inadequate resources, conflicting demands
  • A
    Awareness: early warning signal recognition, psychological safety, speak-up culture
  • R
    Recovery: high job demands, fatigue, poor environmental conditions

This isn't an arbitrary framework. It's a regulatory-aligned diagnostic that gives you compliance evidence and intervention guidance in one report.

Source: Safe Work Australia Model Code of Practice: Managing Psychosocial Hazards at Work, 2024

Methodology

How we run the systems diagnostic

A four-step process from validated instruments to prioritised action.

  • 01

    Pull assessment data

    Burnout scores from the Maslach Burnout Inventory and psychological safety scores from the Edmondson Scale, broken down by team and demographic.

  • 02

    Layer organisational factors

    Workload, autonomy, support, recognition, and decision-making patterns.

  • 03

    Map across CLEAR dimensions

    Identify which systems are creating risk and where the leverage points sit.

  • 04

    Generate prescriptive output

    Specific interventions, ranked by ROI and tied to Manager Coach scenarios.

Sample Output

What the diagnostic looks like

A glimpse of what your team will receive. Detailed samples available on a discovery call.

Five-Dimension Radar Chart

A visual snapshot of where each CLEAR dimension scores against benchmark, at organisation, department, and team level.

Request Sample on Discovery Call →

Department / Team Heatmap

Risk concentration mapped across your organisation, so you can see which teams need attention first.

Request Sample on Discovery Call →

Prioritised Intervention List

Each gap ranked by intervention ROI, so you spend budget where it pays back fastest.

Request Sample on Discovery Call →

Linked Manager Coach Scenarios

Each below-60 score automatically prescribes specific Manager Coach scenarios, mapped to the gap.

Request Sample on Discovery Call →
Scoring

How we score it

Every dimension is scored 0 to 100, benchmarked, and tied to a clear next action.

Below 60

Trigger intervention

A score below 60 prescribes a targeted intervention from the Manager Coach library or a systems-level fix.

60 to 80

Monitor and reinforce

Acceptable performance with risk indicators. Reinforce the behaviours that are working and watch for drift.

80+

Sustain and replicate

A strength to protect. Document what is working and replicate it across underperforming areas.

Each score is benchmarked against:
  • Internal team comparisons
  • Industry benchmarks where available
  • Pre and post intervention measurement
Research Foundation

Grounded in research.

CLEAR draws on three established frameworks plus Australia's national work design principles.

Maslach Burnout Inventory (MBI-GS)

The most widely validated burnout assessment instrument globally, with over 6,000 peer-reviewed citations. Provides the foundation for our burnout scoring across exhaustion, cynicism, and reduced professional efficacy.

Source: Maslach, C., Jackson, S.E., & Leiter, M.P. (1996). Maslach Burnout Inventory Manual.

Edmondson Psychological Safety Scale

The Harvard-developed instrument for measuring team psychological safety. Validated across thousands of workplace studies.

Source: Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly.

SMART Work Design Model

Developed by Australia's Professor Sharon Parker (Curtin University), SMART identifies five characteristics of work that protect against burnout: Stimulating, Mastery, Agency, Relational, and Tolerable.

Source: Parker, S.K. & Knight, C. (2024). The SMART Model of Work Design. Centre for Transformative Work Design, Curtin University.

Safe Work Australia Good Work Design Principles

The national framework guiding work design under WHS legislation.

Source: Safe Work Australia, Good Work Design: Principles for Good Work Design, 2015.

Our scoring thresholds (60 / 80) are drawn from the operational ranges used in these instruments to differentiate functional, at-risk, and high-performing systems.

Deliverables

What you get with CLEAR

Five-dimension diagnostic report

A board-ready report showing CLEAR scores at organisation, department, and team level, with executive summary and detailed findings.

Department and team heat maps

Visual risk concentration showing where intervention is most needed and where strengths can be replicated.

Prioritised intervention roadmap

Specific actions ranked by ROI, with owners, timelines, and success measures.

Direct prescription to Manager Coach scenarios

Each below-60 dimension automatically maps to specific Manager Coach scenarios, closing the loop between diagnosis and action.

90-day re-measurement to prove ROI

Built-in remeasurement at the 90-day mark so you can demonstrate intervention impact to leadership and the board.

Ready to see exactly where your systems are creating risk?

Book a CLEAR walkthrough or request a sample diagnostic.

Or explore the rest of the system